1. Information We May Collect
Jaman Autos may collect customer information when a customer contacts us, places an order, requests product support, submits a form, messages us on WhatsApp or Facebook, or uses our website.
The information may include:
- Name
- Phone number
- Delivery address
- Vehicle brand, model, year, or part details
- Product request details
- Uploaded product or vehicle images
- Payment or delivery-related information where applicable
- Website usage information such as pages visited, search terms, device type, and browser information
2. How We Use Customer Information
Jaman Autos may use customer information to:
- Confirm product availability
- Check part compatibility
- Process customer inquiries
- Confirm orders
- Arrange delivery
- Communicate through WhatsApp, phone, Facebook, or other channels
- Provide customer support
- Improve website experience
- Maintain business records
- Prevent misuse, fraud, or unauthorized activity
- Run marketing, remarketing, or advertising activities where applicable
3. WhatsApp, Facebook, and Third-Party Platforms
Customers may contact Jaman Autos through WhatsApp, Facebook, phone, or other third-party platforms. These platforms may process customer information according to their own privacy policies and terms.
Jaman Autos is not responsible for the independent privacy practices of third-party platforms.
4. Cookies and Tracking
The Jaman Autos website may use cookies, analytics tools, pixels, or similar technologies to understand website performance, improve user experience, and support marketing activities.
Customers may control cookies through their browser settings where available. Some website features may not work properly if cookies are disabled.
5. Sharing of Information
Jaman Autos does not sell customer personal information.
Customer information may be shared only when necessary with:
- Delivery or courier partners
- Payment service providers where applicable
- Website, hosting, analytics, or technical service providers
- Advertising platforms where applicable
- Legal, regulatory, or safety-related authorities when required
Information is shared only as needed to operate the business, provide services, process orders, or comply with applicable requirements.
6. Data Storage and Security
Jaman Autos takes reasonable steps to protect customer information from unauthorized access, misuse, loss, or disclosure.
However, no website, online communication, or electronic storage method can be guaranteed to be completely secure. Customers should avoid sending sensitive personal or financial information through unsecured channels.
7. Customer Rights and Requests
Customers may contact Jaman Autos to request correction, update, or deletion of their personal information, subject to business, legal, record-keeping, fraud-prevention, and operational requirements.
Requests can be made through WhatsApp, phone, Facebook, or the Contact page.
8. Children's Privacy
Jaman Autos does not knowingly collect personal information from children. If a parent or guardian believes that a child has provided personal information, they may contact Jaman Autos for review.
9. Policy Updates
Jaman Autos may update this Privacy Policy from time to time. The updated version will be posted on this page with the latest update date.
10. Contact
For privacy-related questions, customers may contact Jaman Autos through the existing WhatsApp number, phone number, Facebook page, or Contact page listed on the website.